I am always striving to refine and improve my services, so that I can be the best practitioner that I can be. To this end I conduct yearly anonymous surveys, so that I can give my patients the chance to give me honest feedback that I can use to learn and grow. I am always so grateful for everyone who takes the time to complete the survey and tell me what they think. This year I thought it might be nice to publish the results so that you can see them too. You can see a quick summary here: https://www.surveymonkey.com/stories/SM-ZWCFP2F7/, or keep reading for a bit more detail and commentary, including how my results compare to other professionals in the health industry worldwide. Overall, how satisfied or dissatisfied are you with my acupuncture treatments?I was very pleased to see that 83% of people selected "Very Satisfied" as their answer to this question, and a total of 96% were either "very satisfied" or "Somewhat satisfied"! You can see that this compares very favourably to the Survey Monkey Global Benchmark, where only 63% of people selected "Very satisfied", below. |
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Serving the Blue Mountains - Lapstone, Glenbrook, Blaxland, Blaxland East, Warimoo, Winmalee, Yellow Rock, Hawkesberry Heights, Valley Heights, Springwood, Faulconbridge, Mount Riverview, Linden, Woodford, Hazelbrook, Lawson, Bullaburra, Wentworth Falls, Leura, Katoomba